Arrived out of temp for the second time. Getting in touch with customer service is a nightmare. They don’t pack enough ice even when requested. Why sell $100 chocolate and then pack it so poorly that it’s not safe for consumption?
Arrived out of temp for the second time. Getting in touch with customer service is a nightmare. They don’t pack enough ice even when requested. Why sell $100 chocolate and then pack it so poorly that it’s not safe for consumption?
Arrived out of temp for the second time. Getting in touch with customer service is a nightmare. They don’t pack enough ice even when requested. Why sell $100 chocolate and then pack it so poorly that it’s not safe for consumption?
This is my second attempt at ordering this chocolate delivery. And for the second time, it arrived out of temp with no ice remaining, even after I begged them to add more ice this second attempt. They fight tooth and nail with refunds so I took pictures this time showing the temp is 20 degrees outside their stated safety temp. I’m so infuriated by this company. If you’re going to sell $100 chocolate, do your due diligence and pack it better. This is insane!
I loved the packaging and shipping quickly and cold packed!
The product is THE BEST chocolate I have ever had!!